Privacy Policy

Buensueño processes your personal data in accordance with the guidelines of the New EU Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016

WHO IS RESPONSIBLE FOR YOUR DATA?

Identity: BERNAL DESCANSO S.L. CIF: B73694424 Postal Address: Polig Industrial El Semolilla 6 30649 – (Abanilla) – Murcia Telephone: 968678004 Email: info@buensueno.es

INFORMATION AND CONSENT

By reading this Privacy Policy, the user is informed about the way in which Buensueño collects, processes and protects personal data provided through the forms available on the website https://www.buensueno.es (hereinafter, the “Website” or “Buensueño”), as well as data derived from their navigation and any other data that may be provided to Buensueño in the future. The user must carefully read this Privacy Policy, which has been drafted in a clear and simple manner to facilitate its understanding, freely and voluntarily determining whether they wish to provide their personal data to Buensueño.

WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR DATA?

The legal basis that legitimizes this processing will be your consent, legitimate interest or the need to manage a contractual or similar relationship. The submission of personal data is mandatory to contact and receive information about the services provided by Buensueño. Likewise, failure to provide the requested personal data or not accepting this privacy policy makes it impossible to subscribe, register or receive information about said services.

FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

The personal data collected will be processed by Buensueño for the following purposes: To manage your contact requests with Buensueño through the channels provided for this purpose on the Buensueño Website. To manage purchases made through the Website, including payment management and order shipping. To manage the subscription to the newsletter, made through the channel provided on the Buensueño Website. To carry out analysis on the use of the Website and check the preferences and behavior of users. To manage the sending of commercial communications from Buensueño and other companies that are part of its group, unless the user indicates otherwise by checking the corresponding box, or shows their opposition to such processing. To manage the sending of satisfaction surveys based on the purchase of Buensueño’s product or service, to improve our customers’ experience day by day. To analyze your data in order to create user profiles that allow us to define in greater detail the products that may be of interest to you.

HOW LONG WILL WE KEEP YOUR DATA?

The personal data provided will be kept as long as the established relationship is maintained. The retention period of the provided data will be determined by the relationship you maintain with us. You can exercise your right to cancel, rectify or delete at any time. These will be deleted when you request the cessation of the activity or once the necessary years have passed to comply with legal obligations; after this period of time, the data will be permanently deleted.

WHAT USER DATA WILL BUENSUEÑO PROCESS?

Buensueño will process the following categories of data: Identifying data: name, surnames, national identity document or foreign identity number and image. Contact details: address, landline phone, mobile phone, email address. Personal characteristics data: date of birth, age, sex, nationality. Bank details: account number, account holder, SEPA mandate. Economic, financial and insurance data: income and revenue. Other data: data provided by the interested parties themselves in the open fields of the forms available on the Website. Navigation data. In the event that the user provides third-party data, they declare that they have the consent of the same and undertake to transfer to the interested party, owner of said data, the information contained in the Privacy Policy, exempting Buensueño from any responsibility in this regard. However, Buensueño may carry out the necessary verifications to confirm this fact, adopting the corresponding due diligence measures, in accordance with data protection regulations.

TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?

The user’s data may be communicated to: Companies belonging to the Buensueño group, solely for internal administrative purposes and/or for the purposes previously indicated. Companies belonging to the Buensueño group for sending commercial communications about products and services offered by the companies that form it, provided that the User has consented to this. Public Administrations and competent national and/or European authorities, in cases provided by law. Additionally, the data may be accessible by the entity BERNAL DESCANSO S.L. and by Buensueño’s providers, such access being necessary for the proper fulfillment of legal obligations and/or the purposes previously indicated. These providers will not process your data for their own purposes that have not been previously informed by Buensueño. The recipients indicated in this section may be located inside or outside the European Economic Area, with international data transfers being duly legitimized in the latter case.

WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?

The user can send a written request to Buensueño, to the address indicated in the header of this Policy, or by email to info@buensueno.es, attaching a photocopy of their identity document, at any time and free of charge, to: Revoke the consents granted. Obtain confirmation about whether Buensueño is processing personal data concerning the User or not. Access their personal data. Rectify inaccurate or incomplete data. Request the deletion of their data when, among other reasons, the data is no longer necessary for the purposes for which it was collected. Obtain from Buensueño the limitation of data processing when any of the conditions provided in the data protection regulations are met. Obtain human intervention, express your point of view and challenge automated decisions made by Buensueño. Request the portability of your data. Contact Buensueño’s DPO through the following address: info@buensueno.es File a complaint regarding the protection of your personal data when the interested party considers that Buensueño has violated the rights recognized by the applicable data protection regulations.

USER RESPONSIBILITY

The user: Guarantees that they are over eighteen (18) years of age and that the data provided to Buensueño is true, accurate, complete and up-to-date. To this effect, the user is responsible for the truthfulness of all the data communicated and will keep the information provided appropriately updated, so that it corresponds to their real situation. Guarantees that they have informed the third parties whose data they provide, if applicable, of the aspects contained in this document. They also guarantee that they have obtained their authorization to provide their data to Buensueño for the purposes indicated. Will be responsible for false or inaccurate information provided through the Website and for the direct or indirect damages that this may cause to Buensueño or third parties.

CHANGES TO THIS PERSONAL DATA PROCESSING POLICY

Buensueño reserves the right to modify this policy to adapt it to legislative or jurisprudential developments, as well as industry practices. In such cases, Buensueño will announce on this page the changes introduced with reasonable notice before their implementation.